ToolBox -

Things you will need:

  • Your
  • Your Email address [email protected]
  • Your email password.

NOTE:

  • Text in this color is used as an example. Please be sure to replace this text with the proper information for your site or server.
  • The following tutorial is provided as a courtesy to our customers to help you configure your mail software to work with BDG’s hosting solutions.
  • Third-party software can not be supported directly byBDG. If you have further questions about configuring your blackberry device please visit http://na.blackberry.com/eng/support/

Setting up your Blackberry:

  1. From your BlackBerry home screen, select the BlackBerry Set-up icon, then choose Personal Email Set-up. (On older devices, just look for the Personal Email Set-up icon.)
  2. Select Personal Email Set-up.
  3. Accept the Terms and Conditions.
  4. On the Email Account Set-up page, enter your full email address ([email protected]) but leave the Password: field BLANK.  Select Next.
  5. You’ll see a screen that says ‘We were unable to configure [[email protected]].’ Select I will provide the settings to add this email account, then Next.
  6. Select Internet Service Provider Email (POP/IMAP), then Next.
  7. Select I will provide the settings to add this email account, then Next.
  8. You’ll see ‘The BlackBerry Internet Service could not configure [[email protected]] email account.’ Select Provide The Settings to continue.
  9. In the ‘User name:’ field, enter your full email address ([email protected]). Then enter your password in the ‘Password:’ field.
  10. In the ‘Email server:’ field, enter ‘mail.yourdomain.com‘ then select Next.
  11. If IMAP access was successfully configured, select OK.
  12. Below your newly added email address, select Edit.
  13. Select Advanced Settings at the bottom.
  14. Make sure the port is set to ’993′ and ‘Use SSL’ is set to ‘Yes.’
  15. Select Save.

There should now be a new mailbox icon on your BlackBerry home screen labeled with your email address. Once you see this icon, follow these steps to ensure proper configuration:

  1. Open the mailbox icon.
  2. Open the menu by pressing the jog wheel or BlackBerry menu button, then select Options.
  3. Select Email Reconciliation.
  4. Confirm the following settings:
    • Delete On: Mailbox & Handheld
    • Wireless Reconcile: On
    • On Conflicts: Mailbox Wins
  5. Select Save.